collection two time in my debit card

ComplaintsOnline Storesnorton 360 symantec

Complaint

0
Rosa  A Socarras
Country: United States
Collect money from my debit card for twoo time
$64.99
$74.99
I never authorized to collect that amount of money
I was buy my Norton 360 already I paid $129.00 already.
Please I would like my refund as soon as possible
Can you image in the troble that you put my self with my bank if I dont have enough money in my account.
Please before to do that action contact the client to get aproved
Thanks
Rosa A Socarras

Comments

  • 0
    Rosa
    I'm very dissappointed with that situation
    Very bad customer service
    You need to have a commmunication with the client,you can not charge the card or the bank account without advised.
  • 0
    Rosa
    Very bad costumer service
  • 0
    Rosa
    I'm very dissappointed with that situation
    Very bad customer service
    You need to have a commmunication with the client,you can not charge the card or the bank account without advised.
  • 0
    tj
    Similar complaints of double billing.

    http://www.complaintsboard.com/complaints/nortonsymantec-c208727.html
  • 0
    Matt Johnson
    Norton just automatically renewed my subscription for 60$ - Never authorized this transaction as I HATE norton..

    Called and got it reversed - or at least was told it would be.

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