Taking player money but not allowing access to purchase
Complaint
Birda M Bell
Country: United States
You purchase plots of land but are not allowed access. The property is then fogged not allowing access. Then you are good you have to follow the storyline. You are told you are moving to fast in setting up your village. You now directed to a different village wherein you have pay for every step you take. These requests do not stop until you spent all your money. The price of purchases change randomly to push you to spend more money. That item might be 5 Crystal but the price is hiked after you make one purchase to 15 crystal. If you do not make purchases they block you in using fog. Then will direct you other islands where have to spend more money. When you complained the computer techs use their ability to block you completely. In my case they have turned large portions of my village into swamps. All the money I have spent is slowly sinking in the mud. I had to use computers for the last twenty year. Computer are only as good the person entering the data but ultimate person in control is the computer tech, their access allow them complete control to make changes. The Tribes is a wonderful but this Russia base game is being used as strong arm robbery. They no longer an office in the USA. The USA office was open for a very short time. I believe just long enough to get a foot hold in America. There are no contacts for Game insight I was able find in America. Customer service is not customer service. It is a disgrace the way they treat the customers.. I have comments and screen shots.
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