pilling on couch cushions and loss of shape on couch cushions
Complaint
Doreen Doran
Country: United States
My husband and I purchased a sofa manufactured by England Furniture. It is by far the poorest quality furniture that we have ever purchased in 42 years of marriage and, we have bought quite a bit.
We bought the sofa from Fortin's in Winslow, ME and approached them about the matter. First of all they told us that the warranty was gone by but that really didn't matter because the warranty don't cover pilling anyway. This piece of garbage looks like a sofa at least 6 years old and the cost of it was $1000.00. That may not be much money to some people but believe me it is a lot to us.
I would like to know why a furniture company would use material that they know will pill. They must know it because we were told that on the info card it states no warranty on pilling. Now I ask you, how many people read all the information on the cards when they buy something. I have tried fuzz removers and shaving. NOTHING WORKS.
We bought the sofa from Fortin's in Winslow, ME and approached them about the matter. First of all they told us that the warranty was gone by but that really didn't matter because the warranty don't cover pilling anyway. This piece of garbage looks like a sofa at least 6 years old and the cost of it was $1000.00. That may not be much money to some people but believe me it is a lot to us.
I would like to know why a furniture company would use material that they know will pill. They must know it because we were told that on the info card it states no warranty on pilling. Now I ask you, how many people read all the information on the cards when they buy something. I have tried fuzz removers and shaving. NOTHING WORKS.
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