removal of $352.00 by EFT
Complaint
roland j marcell
Country: United States
I went on line to check interest rates for mortgages. the next day 11/24/08
Quickens called & said a solution to refinance my home. First thing they wanted was a credit or debit card #. They needed $750.00 to file application.
I told them I did not have $750.00. So they said how about $350.00? I agreed.
As of then I had no figures or truth in lending form. I was directed to go to
my computer(I'm 70yrs old& have a disability) Here Erin Himelhock, directed
me how to fill out on line forms:after this process I was told to fax certain
documentation so the interest rate could be locked in. Later I read the information & wanted to cancel.My wife is co-0wner & did not sign the forms.
The next day Erin called & theloan was approved.I said I wasn't comfortable with it.she pulled the app.& toke $350.00. Today she did leaving me $76.00
Quickens called & said a solution to refinance my home. First thing they wanted was a credit or debit card #. They needed $750.00 to file application.
I told them I did not have $750.00. So they said how about $350.00? I agreed.
As of then I had no figures or truth in lending form. I was directed to go to
my computer(I'm 70yrs old& have a disability) Here Erin Himelhock, directed
me how to fill out on line forms:after this process I was told to fax certain
documentation so the interest rate could be locked in. Later I read the information & wanted to cancel.My wife is co-0wner & did not sign the forms.
The next day Erin called & theloan was approved.I said I wasn't comfortable with it.she pulled the app.& toke $350.00. Today she did leaving me $76.00
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