Complaint

0
Charlene
Country: United States
I ordered my free sample from what I thought was The Doctor's website. Just like everyone else I paid my 4.99 fro shipping got the product. I thought that was that.  Then the $89.00 from my checking account. I called my bank. Had my card canceled. Then I happened to notice the co phone # on my bank transaction. I called them. The girl first said that I was mistaken. They do not give free samples, and I owed the money. There was a heated argument . I told them I would let my bank take of it. Called them Crooks and hung up. She called right back and offered me a 50% refund. I told her I want a full refund. She told me I had failed to read the fine print. I told her I would take the 51% but I would report them. I went back to the website and sure enough i very fine print terms and condition. You have to click on that and you get your contract. I never heard of a contract with a free sample. It said the sample was free for 15 days. After that you will be charged $89.00. Misleading  for sure.

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