DEACTIVATE STARDUST PACK
Complaint
MANINDER MOHAN
Country: India
I WANT TO DEACTIVATE M.IGFUN.COM SERVICE STARDUSTPACK FROM MY NO. 9729890535 AND GIVE MY BALANCE BACK WHICH HAS BEEN DEDUCTED BY THIS SERVICE. DO THIS AS SOON AS POSSIBLE OR I TAKE A legal action.
Comments
I've received a Sms from Airtel "Thanks for using (subscription, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs.10.Enjoy http://m.igfun.com
I want to know when i have not subscribed to this service since i am not interested at all, then from whose consent Airtel has deducted Rs.20 frm my a/c.
This is highly disgusting, irresponsible & unprofessional from behalf of Airtel.
My Cell no. is +919717003552.
Kindly look into the matter at the earliest.
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Vinay chugh
Airtel Customer Service Team
I would like to inform you that your concern listed on 1th January, 2010 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Rakesh kumar
Airtel Customer Service Team