Inordinate delay
Complaint
N T Mathai
Country: India
I am an existing Tatasky service and my Customer id is 1037364575. I registered a request for an add-on connection for use in another room. As required by Tatasky, I transferred an amount of Rs. 1199/- on 15th May against transaction id. 110194065353. It was assured by the executive that I will receive a call on the registered mobile no. regarding installation and that the installation will be done as quickly as possible but within 72 hours. It was also indicated by the booking personnel that the installation will be done on 17th May 2011 before 1 PM.
Though all the target date and time is over, I have not even received a confirmation call from the Tatasky. I took half day leave for 17th and waited for the tatasky engineer without any result.
Is it the so called service of Tatasky? I need an early explanation.
N T Mathai
122B, Gautam Nagar
New delhi- 110049
Though all the target date and time is over, I have not even received a confirmation call from the Tatasky. I took half day leave for 17th and waited for the tatasky engineer without any result.
Is it the so called service of Tatasky? I need an early explanation.
N T Mathai
122B, Gautam Nagar
New delhi- 110049
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