Fee to Cancel Service after Equipment Failure

Complaint

0
Dan Hill
Country: United States
I was changed $225.00 to cancel my Dish Network Service because their equipment had failed and I was no longer able to receive signals.  Their equipment was very unreliable and I would lose signal every time a cloud went over my house.  This was quite frequent and they could not resolve the signal problem.  After a large storm the fragile electronics in the disk finally failed.  They wanted to change me to fix their own equipment that didn't work reliability  in the first place.  I had no choice but to cut may losses and terminate the service.  On termination the Dish Network people were rude and only interested in what's good for their business.  I recommend no one use this service as they are not customer friendly and do not stand behind their equipment.  They lost a customer for life and I will tell everyone I know how I was ripped off by Dish Network.  Save yourself some frustration and stay away from Dish Network.

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