I did not sing up for their service and they still took money out of my account

ComplaintsInternet Scams777 DISCOUNT CLUB.

Complaint

0
Deanne Hensel
Country: United States
I made a inquiry about a payday loan and at the bottom of the form was a list of services you could sign up for I checked the box marked no for all of them and was still signed up with them. I called the company the same day I got the email and was told it would be cancelled. Two months later this company debits my account. When I call them they tell me I should have been givin some cancelation code and with out that they could not help me. I asked to talk to a supervisor and was he was busy. Then I ask for their corporate number and they refuse and hang up on me. Who knows how many people they are ripping off daily this company is getting rich by performing illegal activities and there seem to be no way to stop them.

Comments

  • 0
    tj
    Other reports of fraudulent charges attributed to this company.
    https://complaintwire.org/Complaint.aspx/GT8sVLwPNABvbAjMMfLeRw
    https://complaintwire.org/Complaint.aspx/sotPLjiLfgBx1AjL1DU0TQ

    There have been a number of scam "payday loan" websites that appear to exist only to get consumer account information in order to start making fraudulent charges.  This appears to be another "discount club" scam connected to such "payday loan" scams.

    When dealing with scams, do not depend on cancellation or refund promises, since you are dealing with crooks.  Go straight to your bank.

    Immediately contact your bank to dispute all fraudulent charges, and close your account due to fraud to prevent additional future fraudulent charges.  Your bank can reverse such fraudulent charges if you dispute promptly.  

    See advice in the above links.
  • 0
    DMartin
    Same story all over again.  You can't talk to the people cause they will not give you to a supervisor (probably cause there isn't one).  THis is nothing but a SCAM
  • 0
    tj
    When you already know you are dealing with dishonest crooks, don't expect them to return the money they took.  

    Contact your bank.
  • 0
    rick
    sah they just did it to me my bank won't do nothing this is st mary's bank
  • 0
    tj
    Send your dispute to your bank IN WRITING, certified return receipt requested.  Indicate the charges are FRAUDULENT, and then close that account due to fraud, or block your old credit or debit card and get a new credit card number.

    You may also want to make a fraud and theft complaint to your local police and obtain a copy of the police report to document the theft.

    Your bank must investigate disputed charges under FRB Reg. E (for checking accounts) or FCBA (for credit cards), if you have disputed within 60 days of the statement date of the statement showing the disputed charge.

    If they fail to reverse the fraudulent charge, contact the Office of the Comptroller of the Currency, at www.occ.gov, to file a complaint against your bank.

    Christmas shopping season is prime credit card and checking account fraud season, and complaints of fraudulent charges have risen noticably.
  • 0
    tj
    And then get a better bank.  There are scammers and crooks in this world, but you don't need a bank that gives your money away to them.
  • 0
    JJ
    Unknown how these charges began, we checked our bank statement and there was a $19.63 charge. After researching found this "Club" to be the culprit.  Called the unsubscribed number to cancel, received confirmation number etc. Now theres another charge to our account. We opened a new account for this exact reason and it's happening again. What do we have to do to remove ourselves from these unwanted services????  
    777 Discount Club is a FRAUD!!!
  • 0
    Erin Doyle
    I did not sign up for anything but yet you took $19.83 from my account.  I want this amount deposited back into my account within 24 hours or I will turn this over to the Attoney Generals Office for threat.
  • 0
    Erin D
    I called and asked to speak to a supervisor and was put on hold and a supervisor never came on.

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