Complaint

0
Srinivas
Country: United States
Hai,sir this is srinivas iam unable to watch youtube videos even ihave net balance plz sent me the settings

Comments

  • 0
    airtel
    Dear Srinivas,

    This is to inform you that your concern listed on 11 Dec. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards    
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc

    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel net speed problem
    Hi
    This is chandramouli.my mobile no:9849073254.Iam using nokia 5230,3g compatable device.i activated net plan under 2g plan.From the last one month the net speed is coming between 5-10kbps only.Iamnot getting speed to view videos online,its taking much time for downloading.
    I register a complaint throgh customer care..but the problem not resolved.plz solve the proble at the earliest time.
    Regards,
    chandramouli
    hyderabad
    9849073254
  • 0
    airtel
    Dear Chandramouli,

    This is to inform you that your concern listed on 23 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
            

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc

    Facebook - http://on.fb.me/cECyvS
  • 0
    airtel
    Dear Chandramouli,

    This is to inform that your concern listed on 23 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
            
    Regards        
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    airtelpresence@in.airtel.com
        
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Chandra Mouli
    Hi,

    This  is Chandra mouli.As for my complaint posted regarding Airtel net speed problem,the airtel has resolved my problem Everything working fine Now.thanks for the prompt action.
    Thanking You,

    Regards,
    ChandraMouli.R
    9849073254
  • 0
    Puneet
    This is to inform you i am puneet from chandigarh using nokia 2700c & using your 2g monthly plan, i am facing speed problem, i am not able to download its taking too much time pls look into this matter. Puneet, 9878069646.
  • 0
    airtel
    Dear Chandramouli,

    We would like to inform you that your concern listed 23 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel net speed problem
    Hi
    This is SVV Satish.my mobile no:9177883707.Iam using nokia N8,3g compatable device.i activated net plan under 2g plan.From the last one month the net speed is coming between 5-10kbps only.Iamnot getting enough speed to view videos online,its taking much time for downloading.
    I register a complaint throgh customer care..but the problem not resolved.plz solve the problem at the earliest time.
    Regards

    SVV Satish
    hyderabad
    9177883707
  • 0
    airtel
    Dear Srinivas ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

Post a new comment