Airtel prepaid balance deduction to .09 from around 110
Complaint
Azharuddin Kazi
Country: India
Airtel,
I had around rs 110 till this morning and now when i check at 6 in evening it is .09. I still have 2g balance of around 47 mb till 26 april that is today last day...so y was the money deducted...please find. Also try to come up with a website where consumers could see atleast last three months bill details of where their money has gone for prepaid customers. My no is 9972621148
I had around rs 110 till this morning and now when i check at 6 in evening it is .09. I still have 2g balance of around 47 mb till 26 april that is today last day...so y was the money deducted...please find. Also try to come up with a website where consumers could see atleast last three months bill details of where their money has gone for prepaid customers. My no is 9972621148
Comments
This is with reference to your post dated 26 April 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
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Also i appreciate the professional ethics followed to make it a hassle free expereince.
thank you
best regards
This is with reference to your post dated 26 April 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.presence@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33