Inadeuate warranty service
Complaint
Pravasini
Country: India
Dear Sir,
I request you to bring kind attention into this matter that i availed a warranty service recently during the last month. Since then color patches are observed on the screen and the picture also appears to be tilted, But your Service Engineers reply was all the TV sets looks to be tilted. At least this kinds of reply i do not expect from the Service peoples of such a Brand Item in the market which is selling TVs with tilted pictures. I think might the Service Engineer is not competent to handle such typical problems or he is not so technically sound.
I would request you to kindly arrange a competent repairing personnel so that it can be rectified at this stage.
FYI the yoke of the TV set was changed during warranty and the warranty is still applicable.
I request you to bring kind attention into this matter that i availed a warranty service recently during the last month. Since then color patches are observed on the screen and the picture also appears to be tilted, But your Service Engineers reply was all the TV sets looks to be tilted. At least this kinds of reply i do not expect from the Service peoples of such a Brand Item in the market which is selling TVs with tilted pictures. I think might the Service Engineer is not competent to handle such typical problems or he is not so technically sound.
I would request you to kindly arrange a competent repairing personnel so that it can be rectified at this stage.
FYI the yoke of the TV set was changed during warranty and the warranty is still applicable.
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