PRICE GOUGING

ComplaintsAppliancesA & E Factory Service Repair/ SEARS

Complaint

0
Lenny Blue
Country: United States
Frig water dispenser fixed $222.00
AE Factory Service Complaint
Kenmore side by side frig. water dispenser not working.The ice maker was working so it was not the water switch or solonoid. The plastic water tubing was not frozen either.
SEARS  sent AE FACTORY SERVICE LAKEWOOD NJ / TECHNICAN :DAVE
Part replaced : plastic bracket # 2180266: $18.00
Time to install: 11 mins.
Cost of total repair: $ 222.42 They charged $75 to  give an estimate.
PRICE GOUGING TO THE MAX.BEWARE.
If your able try this:  pop off the plastic on the front of the dispenser and poke around a little, disconnect a few wire connections, remove old bracket & install $11 part.
A & E Factory Service
Address: 945 Airport Road
Lakewood, NJ 08701
Principal: Ms. Shirley Bicknell, Field Support Mgr Sears
Customer Contact: Ms. Shirley Bicknell, Field Support Mgr Sears - (800) 236-0719
File Open Date: September 2003
Type of Business: Appliances - Major - Service & Repair, Appliances-Major-Dealers, Appliances-Small-Dealers, Discount Stores, Electronic Equipment & Suppliers - Service & Repair
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: Lakewood Service Center
ALSO SEE: http://www.my3cents.com/showReview.cgi?id=32943
hhttps://complaintwire.org/Complaint.aspx/WkKuTdd6Kw ... eIQAPhgjKlKvL0g

Comments

  • 0
    Same
    A&E Factory service rips people off all the time. Had bad experince with them concerning a Maytag washer in KY.  Maybe we should stop buying from manufaturs of products who have them on the their approved list for repairs. c
  • 0
    Cindy Kiernan
    I'm going for a fourth diagnosis with a $489.00 total bill, 4 different tech on a 2 year dryer. Not only is A&E a problem, but Sears is no help either.They are standing by only the 1 yr warranty. My history as a customer with Sears has been over and beyond what most people buy there.
  • 0
    service tech
    your paying for knowledge and gas, time, ect.   i cant believe you filed a claim lol   quit crying and fix it yourself then ... if your so smart.
  • 0
    Master Appliance Technician 30 yrs.+
    You buy milk at 4-5 bux a gallon,, That bottled water is 1.50 a shot at the conveinience market...Try running a service company for one month.. If you cannot fix something please STOP belittleing those who can.. I don't care what you're college level or you're so called community status is... When you call out a repairman you pay him for all that he knows and all that YOU do NOT know. Also what it cost him to stay in business and be at your bekon call to come do things that you can NOT do ! Taxes, insurances, fuel, vans, payroll,uniforms, telephones , advertising, workmans comp. and iventory. All this factors into those prices we charge in this industry.  

     Social media may be a nice place to make you're complaints...But no one signed a vow of poverty to come fix you're appliances when they break.
  • 0
    KoCap
    The Service Technicians don't know what they are doing.. My refrigerator is still not working (7 months old by the way) after 2 visits.

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