Monthly Membership Fee $12

ComplaintsTravelReservation Rewards

Complaint

0
Steven Luu
Country: United States
I made reservation online for my trip to Las Vegas in July 2008; however, I was not authorized Reservation Rewards to charge to my credit card for $12 monthly membership fee.  I received my credit bill in August and I called 800-732-7031 (reference # on credit card bill) immediately to cancel. I had cancellation confirmation by email, but I continued to get charged for another month in September.  I have not received October bill yet. I rarely travel and it is unfair to charge for the service I don't need. Thank you.

Comments

  • 0
    tj
    You never authorized them to take your money.  They took it anyway.

    You "cancelled".  They ignored you and kept taking it.

    Once they have your account information, they will keep taking your money until you make it impossible for them to keep doing so.


    Contact your bank immediately to dispute unauthorized or fraudulent charges and close the account to prevent future fraudulent charges.  Follow up IN WRITING to dispute fraudulent charges to preserve your dispute rights under FCBA.

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