non providing of net work

ComplaintsCellphone ProvidersAirtel Mobile

Complaint

0
rohit kothare
Country: India
ON 13 TH INST I BOOKED FOR AIRTEL MOBILE POST PAID CONNECTION COMPLETING ALL FORMALITIES INCLUDING DEPOSIT PAYMENT. YOUR REPRESENTATIVES WERE MR. MANDAR [ CELL NO.9970284284] AND MR. VINOD [ CELL NO.9272408456].   ON 16TH INST I GOT CALL FROM YOUR OFFICE THAT BY 12 O CLOCK AT NIGHT THE SERVICE WIILL BE ACTIVATED. THE  SAME WAS ACTIVATED BUT ALL THE TIME I GET MESSAGE NO NETWORK.   I PHONED MR. MANDAR 8 TIMES WHO DID NOT LIFT THE PHONE AND FINALLY HE LIFTED AND SWITCHED OFF THE PHONE.
             I ADVISE YOU TO IMMEDIATELY PROVIDE THE NET WORK SO THAT I CAN OPERATE THE SAME. SIMILARLY TAKE STEPS TO DISCIPLINE YOUR STAFF............ THE CELL NOS ALLOTTEDTO ME ARE....9665064469 AND9665064470...............KOTHARE

Comments

  • 0
    devesh K
    U need to contact a good attorney who can sue AIRTEL under ACT 420 if the representatives are AIRTEL employees.
  • 0
    airtel_presence
    Dear Customer,


    This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolve the issue to your satisfaction.


    Regards,

    Mohsin Khan
    Airtel Customer Service Team
  • 0
    airtel_presence
    Dear Customer,


    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards,


    Mohsin Khan
    Airtel Customer Service Team

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