Customer Service
Complaint
Paul Caccamise
Country: United States
I purchased a software product on-line and I was not provided an activation code, so I called to obtain the activation code and spoke to customer service. They could not assist me and gave me a phone number for tech support, it ended up being the wrong phone number. How does a company NOT know what phone number to refer people to.
I cancelled the order and requested a refund to my credit card.
Don't purchase anything from this company, they can't support what they sell.
I cancelled the order and requested a refund to my credit card.
Don't purchase anything from this company, they can't support what they sell.
Comments
Tech people but have been referred to several phones to call and I am referred to another phone number or extension to no avail. I cannot contact Customer Service because there isn't any. I like the Dragon 12 but I can't upload it and evidently I can not contact anyone who can.
I thought I was buying tthis from the Dragon C. but it came from a third party. It is very difficult to get any info. All I want is to have it downloaded and is very frustrating. If you cannot help me I will have to notify my Credit card so they can be aware of my problem and other potential customers.