Payment plans

The past several months I have spoken to many of your reps, and still no solution, kind of like communicating with robots. I wished to talk with someone from Corp. , but was denied and subsequently handed the hamster wheel. My contact # 160584262 is in your file. I am interested in the new promo you have which I received a call the other day. Is it really that difficult to speak to someone in management at the corporate office? Home phone number is (760) 353-1147........ God bless