defective unsafe dirty vehicles
Complaint
Steve
Country: United States
I rented many vehicles in the last 30 years from every vehicle rentl company that exists. Enterprise is the only rental vehicle company l have ever had a problem with, substandard, dirty defective,unsafe overpriced wore out vehicles on the road and not one of enterprise vehicles could pass a safety inspection. I would like to encourage anyone who rents one to have a safety inspection performed, before any long trip. Most if not all enterprise rental branch office's are staffed by incompetent , poorly trained millenials whom could not tell the difference between a battery or engine!!! Phony incompetent hyper-paranoid kid's, on commission playing rental representative renting defective vehicles. The corporate office of enterprise is a greedy profit driven staff of millenials, who place profit before customer safety. Also, active and retired military personnel are not treated with the respect they earned and deserve. This greed driven UN-American pseudo corporation, does indeed reflect the very worst case of corporate greed , putting profit ahead of customer safety!!!!
Comments
We appreciate your honest feedback and would like the opportunity to look into your experience for you. Please send us a detailed email to Care@Enterprise.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us.
We look forward to hearing from you.
Regards,
Carol H.
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