Cancelling membership

I subscribed to their $49.95 per month plan in April. 10 days later I decided to cancel my membership because I found something that fits my needs better. They have a 14 day cancellation requirement, so I thought I will be fine. I tried to contact them about the cancellation via email but received no response. I called them but my calls do not go through. I am starting to think that this company is a fraud.