I paid twice to be protected against virus..,You charged me the Mai 14 $63.90 8.20 for devise....an

and you charged me Mai the 23,$ 94.89 plus devise 8.38 and still I am not protected...
Igave you my visa and you charged me, but I do'nt need two protections....
I am an old lady of 83 years old, plus I am FrenchCanadien...All I want is to be protected from virus for my computer,,,
Do you think you could help-me...
I was so happy with your services....but I do not want pay twice for the service that I do not have....
Actualy, I am not even covered by Tren Micro but you took the money out of my Visacard
I will give you my numbervisa card but please do'nt take any more money....
Actually, you should send-me back the second $94.89...
Thank you for yous help and I hope to hear from you...
Huguette Goulet   e.goulet_@videotron.ca