Cancelling a subscription

ComplaintsInternet ScamsArchives AU Dublin

Complaint

0
Sally
Country: Australia
I am unable to find how to cancel a subscription

Comments

  • 0
    Julie
    | 4 replies
    I have cancelled my subscription and you are still taking money from my account! I was on a free trial which changed to $14.99 how can I call you?
    • 0
      Alice replies to Julie
      | 2 replies
      I also cancelled my subscription two years ago and they are still taking money from my account.
      How did you cancel your subscription, did you ring them or do this on line. Someone out there needs to help us.
      • 0
        Eugene replies to Alice
        | 1 reply
        The ONLY  way out, Cancel your account and start a new one. Believe me
        • 0
          Jacquline replies to Eugene
          How do you cancel
    • 0
      robyn anne splatt replies to Julie
      I do not have an acount
  • 0
    Beverley Broad
    | 1 reply
    I’m trying to cancel it was only a trial
    • 0
      Clare replies to Beverley Broad
      I have only ever used Ancestry.com and now I find I have been making monthly payments of $14.99 to Archives Au Dublin for over two years, this is a scam
  • 0
    Jennifer Dryden
    Why am i paying monthly when i cancelled the trial subscription
  • 0
    Jo
    It has become necessary for me to cancel my subscription.  Please reply.
    Thank you.
  • 0
    Jessie Waitere
    | 1 reply
    I want to cancel my subscription
    • 0
      Clare replies to Jessie Waitere
      I have been advised that I should cancel my card because they have my card details. I have only ever given these details to Ancestry.com so I will be cancelling my card.
  • 0
    Bronwyn Weston
    | 1 reply
    Omg , this subscription is impossible to cancel . I've never used it , but my account is being debited every month. This is disgraceful
    • 0
      Bob Durbin replies to Bronwyn Weston
      Hi Bronwyn, have you had any luck cancelling your subscription.  I have the same problem.
  • 0
    Bob Durbin
    my issue is the same.  I tried some time ago and did not wish to continue. I have updated my computer but unfortunately have lost my account details.  please cancel my subscription or tell me how I can do this.  Knd regards.  Bob
  • 0
    Robyn Smith
    Unable to cancel a monthly payment to Archives Au Dublin. Needhelp
  • 0
    Robyn Smith
    | 2 replies
    Has anyone had success in  canceling subscription to Archives AU/Dublin ?
    • 0
      Jorma replies to Robyn Smith
      | 1 reply
      I have also had difficulties cancelling this.... I have finally cancelled the credit card.
      • 0
        Gordon replies to Jorma
        Yes, cancelling your credit card seems to be the only way to do it and I will. I would have thought my bank could block the payment but they say they can’t.  Being screwed both ways.
  • 0
    Chris
    I am also trying to cancel my subscription .How do I do it?.
  • 0
    Craig Tesler
    What's the link to the website?

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