Canceling there service.

Complaint

0
David Ruby
Country: Georgia
WORST GYM, DO NOT SIGN UP WITH THEM.  When I went into the gym to cancel my membership they said I had to print out a form on-line an mail it to Irvine, ca. (I went back three times to cancel they wouldn't do it.  So I decided to cut them off at the source, I call my credit card company and cut them off.  I then moved to a different state that does not have LA Fitness. I stated getting phone calls from them "saying my billing information need to be updated."  I said no it doesn't.  I have belong to most of the big national gyms at one point or another, not one of them was this hard to cancel. I believe they do this to get an extra few months of dues out of people. They count on people forgetting about it.

When I finally talked to there corporate office. I asked them to mail me a bill they said they wouldn't do it. They said they would email it. I find it funny that they ask there customer to mail them the form to cancel but they themselves won't won't mail you a bill.

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