Free offer charged me $150 admitted to error but no credit
Complaint
Pat Martin
Country: United States
I signed up for a website submission service for Free 30 day trial. It wasn't what I signed up for so I emailed them and asked them to cancel before my 30 days are up. The company stated that they would credit my credit card but no credit. Then I check and I got charged $150.00. I have email evidence that I asked to discontinue services. So far no credit and it is 3 months later now.
Comments
Immediately contact your bank to dispute the charge and close the account. Companies that engage in making unauthorized charges, expecially when accompanied by "free trial" offers, have a habit of continuing to steal money until you block them. As you found, their claim that they would credit your account was just to string you along and allow additional charges.