Neglegency of duty by Railway authorities
Complaint
chhavinder singh
Country: India
Dear Sir,
I regret to say that inspite of so many improvements in the Indian Railway system under the guidance of honourable Sh. Lalu Prasad Yadav,I missed my train No. 404 A dated 17.09.07 from Ludhiana junction to Delhi.My ticket no. was 260-4629518 (Coach B5,Seat-47) because of no information/annoncement was made regarding the plateform number on which this train will arrive.
Actually this tarin was scheduled to depart from Ludhiana junction to Delhi at 01.45AM & on enquiring from the Railway enquiry,it was said that this train no. 404 A is running late by 10 minutes & will reach at Plateform No. 1.As I had reached the station at 01.15 AM & so I have started to wait for the train at plateform No. 1.But even after 01.53AM when I had not got any sign or no announcement was made regarding this train,I ran towards the enquiry counter & surprisingly operator on duty replied that this train has been departed from plateform no. 5 at 01.55 AM & then after the departure of train,announcement was made.
Now what's my mistake.I had to attend the important conferrence in New Delhi but now I have to miss that important event.Also I talked with station Superintendent but all efforts were in vain & nobody replied in nice way.Who is responsible for such financial as well as mental loss to me.I had to spend 3 hours at station unnecessarily due to neglegeny of Railways only.
Sir,I was not only the sufferer,I regret to say that all passengers from Ludhiana could not board this train & all of us met with station authorities at Ludhian Railway Station within time but did not get any satisfactory reply.(Ticket Nos. of other passengers - 224-2288761 Coach B4,aseats - 5,6)
Now please take the necessary actions against the persons responsible so that we can enjoy the INDIAN RAILWAYS better.
Regards,
Chhavinder Singh
Bharti Teletech Limited,
SCO No. - 44G,BRS Nagar,Ludhiana (Punjab)
(Mobile - 9815158273)
I regret to say that inspite of so many improvements in the Indian Railway system under the guidance of honourable Sh. Lalu Prasad Yadav,I missed my train No. 404 A dated 17.09.07 from Ludhiana junction to Delhi.My ticket no. was 260-4629518 (Coach B5,Seat-47) because of no information/annoncement was made regarding the plateform number on which this train will arrive.
Actually this tarin was scheduled to depart from Ludhiana junction to Delhi at 01.45AM & on enquiring from the Railway enquiry,it was said that this train no. 404 A is running late by 10 minutes & will reach at Plateform No. 1.As I had reached the station at 01.15 AM & so I have started to wait for the train at plateform No. 1.But even after 01.53AM when I had not got any sign or no announcement was made regarding this train,I ran towards the enquiry counter & surprisingly operator on duty replied that this train has been departed from plateform no. 5 at 01.55 AM & then after the departure of train,announcement was made.
Now what's my mistake.I had to attend the important conferrence in New Delhi but now I have to miss that important event.Also I talked with station Superintendent but all efforts were in vain & nobody replied in nice way.Who is responsible for such financial as well as mental loss to me.I had to spend 3 hours at station unnecessarily due to neglegeny of Railways only.
Sir,I was not only the sufferer,I regret to say that all passengers from Ludhiana could not board this train & all of us met with station authorities at Ludhian Railway Station within time but did not get any satisfactory reply.(Ticket Nos. of other passengers - 224-2288761 Coach B4,aseats - 5,6)
Now please take the necessary actions against the persons responsible so that we can enjoy the INDIAN RAILWAYS better.
Regards,
Chhavinder Singh
Bharti Teletech Limited,
SCO No. - 44G,BRS Nagar,Ludhiana (Punjab)
(Mobile - 9815158273)
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