REG. DECEITNESS BY TATASKY DEALER
Complaint
ANIL KUMAR THAKUR
Country: India
I HAVE RECEIVED CALL FROM ORIENTAL NETWORK, 201, 2ND FLOOR, PANKAJ TOWERS, NEAR PVR VIKAS PURI, NEW DELHI-18 FOR TATASKY NEW CONNECTION. I MADE THE ORDER ON 22.11.2008 FOR INSTALLING AND DELIVERING THE SAME IN MY RESIDENCE AT QTR.1/72, R.K.PURAM, NEW DELHI. HE DELIVERED THE SAME ON THE BOOKING DATE BUT NOT INSTALLED. I RANG UP TO THE DEALER AGAIN ON 29.11.08 FOR INSTALLING. THEY PROMISED ME FOR INSTALLATION. AGAIN ON 30.11.08 I DIALLED TO THE DEALER (NAME SANJEEV TEL.NO.32634698, 32447876, 9810934145, 9268296130, HE AGAIN PROMISED ME. ON 01.12.08, BUT HE DID NOT FULFIL HIS PROMISE. CASH VOUCHER OF DATED 28.11.08 IS ALREADY WITH ME.
AFTER THAT I MADE A REQUEST TO TATASKY HELP NO. AND ASKED ABOUT MY STATUS. THEY GIVEN ME MY SUBSCRIBER NO.1025312321 WITH INSTALLATION CHARGES OF RS.1000/-, WHICH WAS NOT IN ORDER.
I REQUESTED TO THE EXECUTIVE THAT I HAVE ALREADY BOOKED BY CONNECTIION AT THE LAST WEEK OF OCT,2008, WHY I WILL PAY RS.1000/-. I HAVE TAKEN THE CONNECTION FROM YOUR DEALER, MENTIONED ABOVE. BUT THEY HOLD MY PHONE AND NOT REPLIED AND DISCONNECTED THE SAME.
SIR, I BENIGN YOUR GOODSELF THAT TATASKY IS A REPUTED COMPANY AND IF SUCH INCIDENT WILL OCCUR AND NO RESPONSE WILL BE GIVEN TO THE CUSTOMER, IT WILL LOOSE THE CONFIDENCE OF YOUR VALUABLE CUSTOMERS. MY INSTALLATION CHARGES OF RS.1000/- MAY BE WAVE OFF AND STRICT ACTION BE TAKEN AGAINST THE DEALER UNDER INTIMATION TO ME.
HOPING TO SEE YOU SOON.
YOURS FAITHFULLY,
ANIL KUMAR THAKUR
9868501172
ID NO.1025312321
AFTER THAT I MADE A REQUEST TO TATASKY HELP NO. AND ASKED ABOUT MY STATUS. THEY GIVEN ME MY SUBSCRIBER NO.1025312321 WITH INSTALLATION CHARGES OF RS.1000/-, WHICH WAS NOT IN ORDER.
I REQUESTED TO THE EXECUTIVE THAT I HAVE ALREADY BOOKED BY CONNECTIION AT THE LAST WEEK OF OCT,2008, WHY I WILL PAY RS.1000/-. I HAVE TAKEN THE CONNECTION FROM YOUR DEALER, MENTIONED ABOVE. BUT THEY HOLD MY PHONE AND NOT REPLIED AND DISCONNECTED THE SAME.
SIR, I BENIGN YOUR GOODSELF THAT TATASKY IS A REPUTED COMPANY AND IF SUCH INCIDENT WILL OCCUR AND NO RESPONSE WILL BE GIVEN TO THE CUSTOMER, IT WILL LOOSE THE CONFIDENCE OF YOUR VALUABLE CUSTOMERS. MY INSTALLATION CHARGES OF RS.1000/- MAY BE WAVE OFF AND STRICT ACTION BE TAKEN AGAINST THE DEALER UNDER INTIMATION TO ME.
HOPING TO SEE YOU SOON.
YOURS FAITHFULLY,
ANIL KUMAR THAKUR
9868501172
ID NO.1025312321
Comments
MY ID 1089103327