Complaint

0
George
Country: United States
The shampoo is no good and you will find that this a scam.    They will charge you $9.00 for shipping, also when you order, they will charge account three different times, if you stop the order, it will take you 6 to 8 weeks to get your money back if you get it back then.    I had to go to the bank and stop all charges but still had to pay twice.   If they sold one person aday for five days for a month for one year, that would be 1800 people.   If you did that for 50 states, 90,000 people @ $46.00 = $4,140,000.    And they got you two months, that would make it $8,280,000.    Scam....scam......... scam.................

Comments

  • 0
    Stevie T
    | 1 reply
    These people ripped me off. They billed me 9.00 to send the product back after it came unsolicited....SCAMMERS!!!!
    • 0
      Tired replies to Stevie T
      I'm tired of the company.  I have watched to incomplete posts.  I spent all day trying to respond to this board.
      1. The company told me today that they had billed me 29.95+34. something there by they were not charging me a postage fee.  I know they are liars. I called the postoffice only to learn that they use the bait and switch on us.  Did you know that  Wen is changing the mailing routene without telling you the client?  I have this information on a document.  I have been charged 2 times on three charges.  The clerks are honest it is the paper work that is dishonest.  If you would please provide more details on how you were left with postage only this will help others.

      I canceled the charges on my credit card but his is not going to help
  • 0
    tired
    The US Post office is in bed with Wen/Guthrey Renkner.....how do you think the post office could tell you or me when I owe a bill or not.

    Here is what they are taking or charging on my card and me personally.
    Guthy Renker from IOWA is sending me bills saying that I owe them moneys.
    1. I canceled within the time allowed.
    2. I paid the introductory price of 22.95 (cancled)
    They chose to charge me and not my credit card, why I will never understand.
    I disputed the charge on my credit card. Today I might owe:
    34.95+59.9+89.95 How does one legally stop these charges?
    I have emails showing the dates I started the order, cancelation, and reopen of another account.
    I would love to see address of where others are going.  I will be honest with you.  I'm using thier form to create my document.  I did notice that the bbb is also questionalble.  Guthrey only has 149 complaints which makes me think that the counters close every say two years and start again.  I noticed that person who speak thier mind don't get too far.
  • 0
    DISPUTE
    I WAS CHARGED TO MY DEBIT CARD. THE BANK CALLED ME TO SEE IF I MADE A PURCHASE.
    THE DEBIT CARD I USED WAS USEDON AMAZON. .SO I HAVE NO CLUE ABOUT THIS SITE.MY BANK IS LOOKING INTO IT.
  • 0
    upset
    I was charged $30.00 on my debit card and have never ordered this product!!!! This is not good.
  • 0
    Cathy
    I took all the steps everyone else has but when I called Wen and spoke to Edith, she asked if I knew anyone in Canada!!! I said no. She was then going to transfer me to someone who could correct this. I then got a recording to leave my name and number and someone would call within 24 hours. Still waiting!!
  • 0
    MIKE60
    5-16-13 CHARGE OF 29.95 WAS ON MY CKING  ACCOUNT. FOR WEN HAIR CARE PRODUCTS. CALLED BANK AND GOT PHONE # THAT INITIATED THE CHARGE--1-800-241-9918. CALLED THE # AND THERE WAS NO ONE BUT COMPUTER TO TALK TO AND WITHOUT ACCOUNT # THEY WANTED MORE PERSONAL INFO TO PROCEED, I JUST HUNG UP. ALSO THE BANK SAID THAT THE $29.95 CHARGE WAS SET UP AS RECURRING WITH NO END DATE. WE CLOSED THAT CARD LIKE IT WAS LOST.
                "WATCH YOUR DEBIT ACCOUNT & CARD #"
  • 0
    Rippedoff
    They billed my account with out me even ordering anything from them , How they got my CC number and info  I will never know but non the less they are busted , I will be taking legal action against them as well .
  • 0
    Daniel
    I just got billed 3x 35$, moeny drawn from my bank, never heard of this scam before, contacted my bank, hope they can help me with this.

    Scumbags!

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