A big nightmare!

ComplaintsComputersPeach Direct

Complaint

0
Jacob Kahl
Country: United States
I ordered a computer from this company on April 30th. I never received the item from this company and yet they are billing me for it. They are ruining my credit. I called them 5 times, and emailed with no response. They have reported my account past due to credit agencies.

I am now trying to save what's left of my credit score.

Comments

  • 0
    Jorge
    I, too, was pissed but the customer service manager who posted a reply at complaintsboard.com took very good care of my issues and I have not had a single problem since and have ordered more with good results - just a tip.
  • 0
    Timmy
    I ordered a scanner and a pc through this company on 8-20-07. I checked order status a few days later and it said the pc was ready to be shipped but the scanner was on back order.

    So I gave it a few days and checked again and it said the order was shipped on 8-27-07. I recieved the scanner on time but not the pc so I called. I was told it was on back order but not to worry I would get it soon. I checked today and it says it was shipped out on 9-10-07 but when I try to track it I am told it is an invalid tracking number. I called and was told not to worry we would get it saturday.

    I asked them why I was getting the message that it was invalid and was told to contact fed ex. I called fed ex and it isnt even listed in their system. So why is it trying to track on fed ex? When asked what company would be delivering they said it was a private company. When asked for the name of the company they said they couldnt give out that sort of info.

    Here is my question what kind of shipping company wont give their name and number out? How do they receive business if nobody knows them? I am hoping that this customer service rep is not totally eat up with D.A.D ( dumb A** disease ) and that I get this pc by saturday. I wish I had went straight through Dell like I did last time. If anyone has any ideas as to what company magically delivers for this company please let me know.

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