Upset by Great Clips

They (stylist name Sefora or something) cut my hair in tiny little layers in the back when I said trim only for my shoulder length all one length bob - I reached the owner Brenda - the one in Alpharetta, GA at North Point Mall, and she said she'd return my money and give me a free cut to fix it (like I'd ever walk in there again) and I asked her how she would feel if she just spent a few years growing her out from an illness and someone chopped it off and she said, "Well you could buzz it off" Later, I called her back and I told her that she really did need to see what this stylist (who only works weekends) did to my hair because there is no correcting it since it's way to short. She told me to call the store and ask for her manager that she didn't want to see it.