front load washer

ComplaintsAppliancesWhirlpool duet

Complaint

0
Unione
Country: United States
Worst machine I ever owned.  after 16 months it started making noise during the spin cycle.  finally had a repair man out and he told me the barings were bad and it would cost $1145 to repair.  been using it and now the circuit board is bad.  All whirlpool can say is I'm sorry.  I don't feel you should HAVE to buy an extended warranty to get a product to last 2-3 years.  Whirlpool no longer is a good product as far as I am concerned.  Been considering a Maytag but after ready the reviews, no thank you.  I love having a front load but I may have to go back to a top load to get a few more years.  my kenmore top load bought in 1987 was still working when I bought the new set in 2010.  only got rid of it so I could get a stackable set.  boy what a mistake.

Comments

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    Melanie
    Hello Unione.  My name is Melanie and I am a representative with Whirlpool. We apologize about the frustration you have experienced with your washer.  If you would like us to look into this further, please provide your name, the name of the site you were contacted on (ComplaintWire), your user ID name (Unione), your phone number, your address, the full model and serial number, and email the requested information to Whirlpool.Digital@whirlpool.com.  We would be happy to review your concerns further. Sincerely, Melanie.

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