Credit Card Charge
Complaint
Sharon Brady
Country: United States
Pleanse STOP charging my credit card a monthly fee of $9.95. I do NOT use whatever service this is and have no intention of using it. You have charged me for 2 months. I have your phone number-you DON'T want me to call you or my attorney.
Comments
Immediately contact your bank to dispute fraudulent charges and close the account to prevent additional fraudulent charges. Follow up IN WRITING with a written dispute to your bank's dispute address from your statement, and make sure they get it within 60 days of the statement date showing the disputed charge to preserve your FRB Reg. E or FCBA rights.
Since they have already charged you for 2 months, do NOT waste any time in disputing through your bank, since this is the most effective way to get your money back from scammers and you don't want to miss the 60 day dispute window.
For billing information or any other questions regarding Network Agenda, contact customer service at 1-800-308-1429, 8am to 5pm, Mon - Fri, MDT.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at 435-773-1795, or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support