Unauthorized shipment of capsules
Complaint
Inga K. Willner
Country: United States
In an attempt to try the product Instaflex, I found a 14-day free trial. I did not order it since the trial supply did not achieve what it was intended to achieve. I did receive next a totally unsolicited bottle. DO NOT SEND MORE. SEND PRE PAID RETURN LABEL IF YOU WANT THEM RETURNED. I do not want them. I will NOT pay for what I did not order. If billed on my credit card, I will take the problem to court.
Comments
Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges. Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.
Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.
Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money. That is why you MUST dispute unauthorized charges immediately through your bank.