Very poor quality furniture and customer service

ComplaintsFurnitureRegency Furniture

Complaint

0
Regency Furniture customer VA
Country: United States
I got pictures of  dinning chairs that were delivered 2 weeks ago and I notices they were missing nails, had broken legs and loss nails. The Alexandria store were i made the purchase have staff  that are very rude, clueless of the company's policy and operation. When i spoke with 2 managers and 4 other staff, all were rude and gave me wrong information.

Comments

  • 0
    Regency Furniture customer Silver Spring
    Samething like the above customer,I purchase itemes cost $3000.00 and it took 2weeks to deliever and finally i got broken,holes on the dinning chairs and sofas,guss what they said we gonna send you a technician to fix it,thats another 2weeks may be,when i post this message its already on  the 7th day and nobody called me.They dont even have the manner and ethics of proefssionalism.please don't buy anything i wish i checked the complaints before i got on this trouble.I will post the picure next time.

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