Holding payment
Complaint
Kennmed on Twitter
Country: United States
I charged a deposit to a customers credit card and recieved an email from Squareup stating they needed information from me to varify my company. Fair enough.
Within 30 minutes I collected and submitted the information to them. They emailed back and said that everything looked good and funds would be transfered right away.
The next day I recieved an email that indeed funds were transfered to my account. Upon checking my account I found that they only sent half of the funds!
When I logged onto my Squareup account I saw they would release the balance in a MONTH!
Not acceptable! I need that money to by the materials needed to satisfy MY customer.
This is a perfect example of a company taking advantage of a small business!
What the heck are they doing with my $2000.00 in that month?
I have taken to Twitter to complain! find me @kennmed
Within 30 minutes I collected and submitted the information to them. They emailed back and said that everything looked good and funds would be transfered right away.
The next day I recieved an email that indeed funds were transfered to my account. Upon checking my account I found that they only sent half of the funds!
When I logged onto my Squareup account I saw they would release the balance in a MONTH!
Not acceptable! I need that money to by the materials needed to satisfy MY customer.
This is a perfect example of a company taking advantage of a small business!
What the heck are they doing with my $2000.00 in that month?
I have taken to Twitter to complain! find me @kennmed
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