Debt consolidation services

ComplaintsFinancesNational Enterprise Systems

Complaint

0
R Hooten
Country: United States
Receiving 2-3 recorded calls every other day. Calling the company to stop their response was "we are probably calling you for a reason". Told that I would take formal action their response was "do what you have to do sir".

Comments

  • 0
    tj
    They are a debt collector with an abysmal record of complaints of abuse and harassment, including deceptive claims to be "attorneys", "federal agents", etc, "pretexting" to get bank account information, reports of not only illegally disclosing information to third parties such as relatives, but complaints of attempting to con relatives into paying alleged debts.

    Contact your state Attorney General to report any violations of FDCPA or similar state laws.
  • 0
    Deborah Amundsen
    ingI have been receivng calls daily for over one week where a recorded voice commands me to end the call or delete the message if I am not a particular person.  What nerve to tell me what to do on my phone that I pay for.  Anyway, I am not the person they are looking for and when I do hang up, the calls still keep coming.  Eventually, I let the message play out and responded by calling the number they direct 800 925-7141 only to listen to another pre-recorded statement and when I held for a person there was no answer.
  • 0
    tj
    The list of everything they are required to do as part of the settlement is a list of all the areas they were in violation.

    http://legalnewsline.com/news/226622-cordray-debt-collector-settle

    "...
    WEDNESDAY, APRIL 14, 2010 10:25:00 AM    
    Cordray, debt collector settle
    BY NICK REES

    Cordray
    CLEVELAND (Legal Newsline) - Ohio Attorney General Richard Cordray has secured $207,500 in consumer restitution in a settlement with a collection agency, resolving allegations of consumer harassment when collecting debt.

    National Enterprise Systems, Inc., will also pay a comparable amount to the state's Consumer Protection Enforcement Fund. The company has also agreed to change its debt collection practices.

    "Our lawsuit outlined a laundry list of clear violations of consumers' rights," Cordray said.

    "With today's settlement, not only will consumers receive restitution but the company will implement new policies and procedures to prevent this from happening again. Ohioans deserve a fighting chance to pay back debt without being demeaned, deceived or harassed."

    Cordray's lawsuit, filed in July, charged NES with violating Ohio's Consumer Sales Practices Act and the federal Fair Debt Collection Practices Act through its business practices. Among Cordray's list of complaints were alleged calls and harassment of consumers' coworkers and family members, calls placed before 8 a.m. or after 9 p.m., abusive language, attempts to collect debts consumers did not owe, failure to verify debts and unauthorized withdrawals from consumers' bank accounts.

    More than 390 complaints were filed with Cordray's office against NES.

    NES, in addition to providing restitution, has agreed to train its employees on compliance with applicable state and federal law.

    NES has also agreed to send written communication within five days of first contact with a consumer that includes the amount of debt, the name of the creditor, a notice that the consumer has 30 days to dispute debt, how to dispute the debt and how to ask for validation of the debt.

    Debt settlement agreements, under terms of the settlement, are required to include the total amount due, the settlement amount, the monthly payment amount and approval of the creditor.

    A disclosure will now be added by NES on all written collection communication as well, stating that Ohio law requires consumers be given fair treatment and informing consumer that they may write a letter to prevent a debt collector from contacting them. Communication from NES will also provide the contact information for the Ohio attorney general's office for consumers to file concerns.

    ..."
  • 0
    Ash
    These people are calling you to collect a DEBT!!!! Pay your bills people! Im my case I had recieved a payment book with 12 payments in it from Sallie Mae....I paid the 12 payments and thought I was done and my loan was paid back....boy was I wrong...to my fault I didnt contact Sallie Mae to comfirm that it was paid off in full...I am glad I am now working with a "Tracy Thomas" after 9 payment of what I can afford I will be paid off in full.....You here so much about scams, but this is a true company so deal with your money issues....if not they will take your pay and your taxes

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