Did not order a refill
Complaint
Elke Graber
Country: United States
on 2/9/11 I order a free tril of Instaflex. Which did not work for me Today 2/28/11 I checked my bank account an have a pending withdrawal of
$ 74.97 showing. I did not reorder anything additional from Instaflex. I called the phonr #977-869-3310 and was put on hold by the automated answering macine. I'm upset about the unauthorized charge to my bank account.
$ 74.97 showing. I did not reorder anything additional from Instaflex. I called the phonr #977-869-3310 and was put on hold by the automated answering macine. I'm upset about the unauthorized charge to my bank account.
Comments
We'd be more than happy to help you with your account. The trouble you had with the phone number appears to be because you dialed 977, instead of 877. If you can contact us directly at 877-869-3310 or email us at support@Instaflex.com we'd be more than happy to help you.
Thanks,
Instaflex Support
Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges. Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.
Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.
Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money. That is why you MUST dispute unauthorized charges immediately through your bank.