RENEWAL FOR RECIPES SUBSCRIPTION SERVICE
Complaint
Jitendra Kumar
Country: India
This is Jitendra Kumar from Lucknow using AIRTEL prepaid mobile no 7607349832. Since last 1 month, Airtel is deducting Rs 3 daily asking for RENEWAL FOR RECIPES SUBSCRIPTION SERVICE. I had never activated this service. Also requested him to deactivate this service and reverse my amount (Ref no PR080600196) but these guys are not doing anything and wrongly deducting my balance.
Pl do the needful so that I can get my wrongly charged amount reversed.
Pl do the needful so that I can get my wrongly charged amount reversed.
Comments
This is to inform you that your concern listed on 06 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.Presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 06 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.presence@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33