A & E factory repair

ComplaintsAppliancesMayTag

Complaint

0
john patchett
Country: United States
i contacted maytag service dept. they recommended "A & E" repair, $129. service call, 5 minu;tes later i was  informed the dryer vent pipe is loose, that is an installation problem, i Don"t do that. stay away from A&E, call your local service repair, (29.00) save a 100 dollars, never again.

Comments

  • 0
    DW
    SO FAR -- 25 days without being able to use my nearly new Maytag washer. Many of those 25 days were spent waiting for Maytag's so-called service, A&E.

    A&E has proven useless; the first repairman who came out basically unplugged the washer and plugged it back in and declared it repaired. It's been downhill from there. 3 repair visits, main parts replaced, the washer still doesn't work, and NO ONE knows when it may be fixed or replaced. A&E claims there have been only 2 visits for the particular problem, which is NOT true, further delaying resolution.

    NOBODY is responsible. Based on what I've been hearing, ensuring every customer is disrespected and dissatisfied is simply their policy.


    •    Multiple inconveniences
    •    Three days of work lost, so far
    •    Lengthy household disruptions with repairman in the house
    •    Refusal to take responsibility for customer dissatisfaction

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