Defective Cell Phone
Complaint
T.V.V.
Country: India
I wish to lodge a complaint with Nokia Corporation for selling me a defective Mobile Set and wants the Company to replace the defective with a New Mobile(Similar Model).
I purchased this N-70 Mobile on 29/07/2006 from a shop in Pune.I got transferred to Hyderabad after that.My Mobile stopped working from 29/08/07 due to network problem wherein the network signal was not appearing on the mobile.Just to make sure that It was not a problem with the Network provider(Airtel)., I used the chip in another mobile and it was working perfectly.So I went to Nokia Care Center located at punjagutta-hyderabad on 30/08/07 for the purpose of repairs.They sent the mobile to their service unit in chandigarh. Now , today ie:Sep18th, 2007, when I checked on their website I came to know that my mobile cannot be repaired .
I have spent Rs.18350/- for this set , and am shocked to hear that it cannot be repaired.I have used this mobile for just over one year which I think is a very short period for a expensive mobile to get spoiled..I have taken utmost care while handling the set since it was very expensive and that its my hard earned money which has gone into buying this set.
I purchased this N-70 Mobile on 29/07/2006 from a shop in Pune.I got transferred to Hyderabad after that.My Mobile stopped working from 29/08/07 due to network problem wherein the network signal was not appearing on the mobile.Just to make sure that It was not a problem with the Network provider(Airtel)., I used the chip in another mobile and it was working perfectly.So I went to Nokia Care Center located at punjagutta-hyderabad on 30/08/07 for the purpose of repairs.They sent the mobile to their service unit in chandigarh. Now , today ie:Sep18th, 2007, when I checked on their website I came to know that my mobile cannot be repaired .
I have spent Rs.18350/- for this set , and am shocked to hear that it cannot be repaired.I have used this mobile for just over one year which I think is a very short period for a expensive mobile to get spoiled..I have taken utmost care while handling the set since it was very expensive and that its my hard earned money which has gone into buying this set.
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