poor service of sify network
Complaint
Dr. V.K. Bhargava
Country: India
Sir,
I have stalled asyphy broad band at my residence on6.12.09. My son had come from U.S.A and wanted this facility for his business, He he working looking after International matketing of a multinational of U.S.A.
I was out of station till 12th dec. The internet facility was used after 13th Dec. I am sorry to say that in the last four days the net work connection has worked not more than 2-3 hours. This has created financial loss to me since my son has to use outside network facility. I have been phoning Mr Sachin who installed this net work, but he is not responding , either his phone is switched off or switches off the phone on receiving message. He promises tha he will come abd repair the net but never bothers.
Now I want to disconnect this connectiob\n with immediate effect and plese refund my registration money and charge for the hours the net has b een used immediately.
My order Ref is 671161.Plan 400@600MB-256kbps.
Incase I do not get refund I will be compelled to send this matter to the media/ consumer forum.
Request for urgent actuion.
Dr. Vinod Kumar Bhargava.
Flat BB2, Era Medical College, Lucknow.
I have stalled asyphy broad band at my residence on6.12.09. My son had come from U.S.A and wanted this facility for his business, He he working looking after International matketing of a multinational of U.S.A.
I was out of station till 12th dec. The internet facility was used after 13th Dec. I am sorry to say that in the last four days the net work connection has worked not more than 2-3 hours. This has created financial loss to me since my son has to use outside network facility. I have been phoning Mr Sachin who installed this net work, but he is not responding , either his phone is switched off or switches off the phone on receiving message. He promises tha he will come abd repair the net but never bothers.
Now I want to disconnect this connectiob\n with immediate effect and plese refund my registration money and charge for the hours the net has b een used immediately.
My order Ref is 671161.Plan 400@600MB-256kbps.
Incase I do not get refund I will be compelled to send this matter to the media/ consumer forum.
Request for urgent actuion.
Dr. Vinod Kumar Bhargava.
Flat BB2, Era Medical College, Lucknow.
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