$200 hold
Complaint
Andre Reed
Country: United States
I returned a rental car at 9:00am on a Friday, and there was a security deposit placed on my card in the amount of $200.00, it is currently Monday morning and the funds still have not been returned to my account. I have never had an issue like this with any other rental company.
Comments
We’ve taken note of your comments and would like the opportunity to look into your deposit for you. Please send us a detailed email to care@enterprise.com including the exact rental location, your contact information, and your rental agreement or reservation number.
Please also reference number 140930-002222 in the subject line of your email. We look forward to hearing from you soon.
Respectfully,
Zachary A.
Social Media Coordinator
Enterprise Rent-A-Car