NOT RECEIVED POST PAID SIM NO.899145000 4014 4007 009
Complaint
mANJUNATH.G
Country: India
Dear Sir/Madam,
I had applied for Airtel post paid connection for the no 7259274504 on 28/08/2013.
Not received post paid SIM no.899145000 4014 4007 009
I got a Airtel message from AZ-AIRCCM on 31/08/2013 stating that address verification for prepaid to postpaid conversion of your Airtel mobile has been completed and conversion will start shortly.
But the executive person has not yet given me the new SIM only. I don’t have that person contact no also, please help me out.
My application form no is: 235716
I kindly request you to do the needful at the earliest.
Thanking you,
Manjunath.G
8050521442/9008904394
EMAIL- manjunath.manju.6441@gmail.com
I had applied for Airtel post paid connection for the no 7259274504 on 28/08/2013.
Not received post paid SIM no.899145000 4014 4007 009
I got a Airtel message from AZ-AIRCCM on 31/08/2013 stating that address verification for prepaid to postpaid conversion of your Airtel mobile has been completed and conversion will start shortly.
But the executive person has not yet given me the new SIM only. I don’t have that person contact no also, please help me out.
My application form no is: 235716
I kindly request you to do the needful at the earliest.
Thanking you,
Manjunath.G
8050521442/9008904394
EMAIL- manjunath.manju.6441@gmail.com
Comments
This is to inform you that your concern listed on 03 Sept. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.Presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 03 September 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 03 September. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.presence@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33