Very poor quality

ComplaintsFurnitureEngland couch

Complaint

0
Jan
Country: United States
I purchased an England couch 3 mo ago, and the cushions are "pilling" badly. The store where I purchased it will do nothing. I have shaved it and within a few days, it's just as bad. Cushions slide out, the whole things is disgusting. Looks like something I picked up off the street curb. I'm sick about it. It will be a long time before I can afford another couch...

Comments

  • 0
    Marty and Sally Beckman
    We purchased a sleeper sofa with a memory foam mattress on Sept 14, 2019. The sofa was supposed to come WITH that mattress which is why we bought it.  The sofa came with a cheap mattress with springs that is not at all comfortable. We told the store where we bought the sofa and they notified the company. We have been 6 weeks without our mattress, have lots of guests and are really puzzled and angry as to why we are still waiting for the mattress that was SUPPOSED to come with our sofa. Every time we contact store, they assure us that they have contacted the manufacturer but no results. We want that mattress NOW as we are having guest next week. VERY FRUSTRATED.

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