Club closed 2 weeks notice no refunds

ComplaintsFitness CentersBally Total Fitness Renton, WA

Complaint

0
William Kask
Country: United States
My wife and I have been a member of Bally Fitness for 20 years. In March we signed our 17 year old son up for a 1 year contract at $32.68 per month. The following year the dues would be $15 per month.  We were assured that our club was not set to close.  In June the club gave a 2 week notice that the doors would shut and we would have to go to another club that is approximately 21 miles away. My wifes dues were paid up in June and thankfully she did not re-join.  My will end in September. They told my wife that they would reduce our sons dues to $19 starting July for the remainder of the contract. As of July 5th the $32.68 came out of the account, not the $19 as promised.  This company ripped us off.  And they knew they were going to be closing. Anyone reading this using the Kent, Washington club, BEWARE, you are the next to go!  Do not sign up for any Bally Club!!!   They are all LIARS!!!

Comments

  • 0
    tj
    Contact your local District Attorney.
  • 0
    MK-Kent
    Do not ever sign up with Bally Total Fitness, I agree totally with Bill Kask, they are LIARS, DIRESPECTFUL. I'm going to file a lawsuit against those idiots before they bankrup!

    BTF in Kent is the worst location, watch for your stuff and never sign up or renew memebership with them again.

    TOTAL BALLY CRAP!!
  • 0
    Phil Youngblood  / Renton
    Having been to a number of the Bally Total Fitness Clubs in the pacific northwest, I don't think that the avove listed comments should be limited to any one specific Bally Total Fitness Club location.
  • 0
    Randy
    Just happened to me in Everett at the 75th location. They told me I would have to send in a letter requesting my money back due to them closing. Im still waiting on a reply. I will be contacting the Attourney Genera.
  • 0
    DK
    Kent location is now closed, bought out by LA Fitness.  Last night they were announcing that at the gym and sending everyone to LA Fitness half a mile away stating that they honor Bally's memberships.  Not true - LA Fitness is not honoring Bally's memberships.  Also they send everyone renewal notices urgning everyone to sign up for another year, I got mine in the mail last week and so did my friend.  I also caught them a year ago overcharging me in similar manner as William describes.  Lying [***].
  • 0
    PK
    I agree, the Kent location was the worst.  They did not even have the courtsey to inform their members that they were shutting down.  
    The staff were on their I-phones and didn't give a damn about the members, cleanliness or even look up from their damn phones to say 'hi' to a member walking in.
  • 0
    PK
    I believe the Kent location was probably the worse one.
  • 0
    PK
    I couldn't agree with you more.  LA fitness is not honoring Bally's membership. And, just a month ago, Bally's convinced me to pay up for ONE year, which I did.  They did this with the full knowledge that they were closing down.

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