unauthorized debit from checking account

ComplaintsInternet Scams777 DISCOUNT CLUB.

Complaint

0
Kelly
Country: United States
I received my bank statement and it showed where this company had debited 19.99 from my account.  I called their 866-592-6446 and got their sorry excuse for customer service person, Mike, and he told me he was not authorized to do refunds and neither was his supervisor, I asked to speak to the supervisor, who, along with any one else that could or might have could, authorized the refund, was unavailable and "in a meeting"  I haven't even signed up for a payday loan or anything else for that matter!  And it shot my account into OD too!  he gave me a email address of 777discountclub@gmail.com to send my complaint and request for refund.  Anyone who is having difficulties with this company needs to flood their email account with complaints!  I, after reading all the complaints think we should report them to the BBB and see what we can do to have these people shut down!!

Comments

  • 0
    tj
    Don't waste your time trying to get a fraudulent company to return stolen money.  That is what they set out to do, so their "customer service" is set up to throw BS at you, trying to delay you from the only effective way to get your money back.

    Instead, file a fraud dispute with your bank, who can reverse the charges under FRB Reg. E, but only if you dispute promptly, within 60 days of the statement date of the statement showing the disputed charges.  That is why scams will place a bunch of "refund" barriers in your way, just to delay you from filing a bank dispute.

    Immediately contact your bank to dispute fraudulent charges, and have them close your account or block your card number due to fraud to prevent additional fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.

    File fraud disputes with FTC, your state AG, and at www.ic3.gov
  • 0
    debra winskey
    I can not beleive the issues I am reading about. I have had two different drafts taken out of my account with my information and a different name on the top. They gave me this web site to get my money back and it is all a bunch of crap. How do these people get all of our information? AND NO one is held accountable. This makes me sick.

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