Unsatisfactory service by Eureka forbes Service Centre

ComplaintsAppliancesEUREKA FORBES AQUAGUARD RO SYSTEM

Complaint

0
Vinod Kumar Mishra
Country: India
Dear anybody in Eureka Forbes,

(To Whomsoever it may concerned)

I have got a Water Purifier (Eureka forbes make) called "Reviva". I made an AMC for two years in the month of April' 2010.

Since last two years the service representatives have hardly turned up for attending the service which was promised while taking AMC.

They just wait the AMC to expire and insist on renewal and unless the renewal is done they will not turn up.

This is repeated complaint/ observation from my end since last 8-9 years since I purchased REVIVA.

Need to improve your service immediately.

For your reference my address is as under :

Vinod K Mishra
B2/502, Vishaldeep Residency,
Chandan Nagar, Pune, Maharashtra (India) Mobile no - 9823319303/9823336446

Comments

  • 0
    Eureka Forbes
    Dear Mr. Vinod,

    We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.  
    We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.

    For any further assistance please feel free to write in.

    Regards,
    Eureka Forbes Team
  • 0
    Eureka Forbes
    Dear Mr. Vinod,

    We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.

    Should you require any further assistance in the future, please feel free to write in.

    Regards,
    Eureka Forbes Team
  • 0
    ADITYA
    I have purchased aquaguard RO total last nov on my first service i came to knew that i am not getting the required TDS .Earlier also i had mailed to aquaguard but my problem is not solved yet i recieved a call from local service station that they send request for new membrane. my RO is under warranty period so please see to it as soon as possible.
  • 0
    Payal chitania
    We regret to inform u that despit of my several complaint for your service franchisee in thakur village, kandivli, I m not getting new service provider for my I nova water purifier. I m really tired with the service given from sei tech I don't want them any more is there any solution ????

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