pretty much trying to get my money back for posters
Complaint
tamara bates
Country: United States
i was told $2 a poster and got 4 and when i paid online it didn't give me a total, so i called them and they told me it would take 2-3 business days to get my money back. i just want my money back. they told me an amount and when i call it changed and to me these people are scammers!! if some one could please reach me i would really appreciate it. thank you for your time and consideration.
sincerely
tamara
sincerely
tamara
Comments
I can offer one bit of advice though. I called my bank's dispute and claim department and explained to them what had happened. After researching my account they credited me back what was unlawfully taken. In the future I will be using paypal for all online purchases.
Is there any other recourse we as consumers can take to punish these kinds of companies???
I apologize for the trouble you have had with my company, Poster Pass, and I believe I can help you to rectify this situation. Please call to speak to a customer service representative at 877-807-2929 as soon as possible. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Poste ... &interest=5For5.
Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com
OUR LOVING AND FORGIVING FATHER,OUR LORD AND SAVIOUR,JESUS CHRIST!!!!!!!!!!!
The guy that I spoke with was as sweet as could be,and was so well mannered,and the way he explained it to me was that I was to pick out 4 posters and that I would be charged $2.00 for each poster,and that I did have to pay shipping and handling.I ask what the cost of the s & h,but I couldn't get an answer.However,I did tell the guy that I wasn't interested in the posters.But about 3 days later,I got a long box delivered to my house,and when I opened it,there were only 2 of those ugly,cheap-assed posters of theirs,but the invoice t they were charging me for the 4 posters that I ordered,and I would be recieving the other 2 later.But I just received 2 more of the cheap posters and get this...I didn't even choose me,the least they could have picked something close to what I said
I liked on the form I had to fill out.Anyway,I spoke to the manager at my bank and they said for me to come by and they would take care of the whole thing,plus the charges would be taken from my credit card.Because they have O% tolerence for scammers or people like them.Plus if we all call or email the BBB,and report them.I did that today.I hope everything works out for you guys.Good Luck,and GOD Bless!
Sincerely,
SHEILA "LYNN" PHILLIPS
OUR LOVING AND FORGIVING FATHER,OUR LORD AND SAVIOUR,JESUS CHRIST!!!!!!!!!!!
The guy that I spoke with was as sweet as could be,and was so well mannered,and the way he explained it to me was that I was to pick out 4 posters and that I would be charged $2.00 for each poster,and that I did have to pay shipping and handling.I ask what the cost of the s & h,but I couldn't get an answer.However,I did tell the guy that I wasn't interested in the posters.But about 3 days later,I got a long box delivered to my house,and when I opened it,there were only 2 of those ugly,cheap-assed posters of theirs,but the invoice t they were charging me for the 4 posters that I ordered,and I would be recieving the other 2 later.But I just received 2 more of the cheap posters and get this...I didn't even choose me,the least they could have picked something close to what I said
I liked on the form I had to fill out.Anyway,I spoke to the manager at my
bank and they said for me to come by and they would take care of the whole thing,plus the charges would be taken from my credit card.Because they have O% tolerence for scammers or people like them.Plus if we all call or email the BBB,and report them.I did that today.I hope everything works out for you guys.Good Luck,and GOD Bless!
Sincerely,
SHEILA "LYNN" PHILLIPS