My computer advised me this is a "scam" ( Avast.com )

ComplaintsInternet ScamsAvast Software for Virus protection (location area code 55343)

Complaint

0
Donald Wright
Country: United States
When I noticed this was a scam, I contacted them and aked for a $21.24 Refund on1/13/2020, they said they would, my bank statement does not show a Refund, only a charge of $21.24.

Comments

  • 0
    Donald Wright
    | 1 reply
    I ordered virus protection from  Avast Software, When I noticed this was a "Scam" I contacted them and asked for a Refund on 1/13/2020 and they said they would, my bank statement does not show a Refund. You cannot trust Avast Software
    • +1
      MJG replies to Donald Wright
      Call your bank & challenge the charge.
  • 0
    IT Betsy
    We have had Avast for a few years, on laptops and cell phones. They were pretty good until I started getting the BSOD (Blue Screen Of Death) on a really expensive older computer that I've never had problems with. I scanned that machine with everything I had and it's clean. Still, I had so many problems with it. Then my other pcs were slowing down with every Avast update. Plus, every 5 min, they threw an ad in your face, "buy this" or "upgrade to this". Geez, I was paying a lot, why did I have to always upgrade? Then I could only start it in Safe Mode, plus the BSOD over and over. When I uninstalled Avast, all my problems stopped immediately. Then I changed my folder properties on that pc to show hidden files. Avast still had tons of hidden files that didn't leave when I uninstalled their crap. I searched the whole computer and manually got rid of all "hidden" files with their name. Wow, what a difference, my old pc acted brand new again. Also, they auto-renew your subscription every year, you cannot opt out of auto-renew. All the links to opt out are purposely dead. My husband gave them invalid info and they were no longer able to auto-renew us. Look on YouTube, as of 2020 Avast was caught lying and spying on their customers and profiting from that info. They are awful, do not use them any more. Predictions have them crashing and burning as a company soon because of their sketchy activities. No one trusts them any longer.

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