unauthorized debits from checking account

ComplaintsScamsmedcare rx

Complaint

0
Annie Teter
Country: United States
On Feb 25, 2008, these people debited my checking account for $149.99, causing 4 checks to bounce along with the accompanying overdraft fees.  I called the 1-800-2802028 which was listed next to the charge on my bank statement and left messages all day yesterday after i discovered the charge. I then googled medcare rx and discovered they have done this to literally hundreds of people!  My bank is investigating and i'm going there today to open a different account.  I'm not sure how these people got my routing number and account #, except i did get a payday loan from some company called Zip19 recently, which is how i think they got the number.  i'm just trying to get the word out to as many people as i can because these people need to be stopped!

Comments

  • 0
    tj
    As hinted by the mail drop address, Montreal address for "U.S. Medical Trust".  May be just a mail drop.

    http://www.hotfrog.ca/Companies/U-S-Medical-Trust
    "...
    U.S Medical Trust
    2015 rue Drummond Bureau 350,
    Montréal H3G 1W7, QC
    ..."
  • 0
    tj
    Role of Champlain NY as a major center for mail-drops used by cross-border fraud operations.

    http://www.fraudwatchers.org/forums/showthread.php?t=10878

    http://buffalo.bizjournals.com/buffalo/stories/2004/07/05/story8.html

    "Northern N.Y. scams cost business millions

    Business First of Buffalo - July 2, 2004
    by Thomas Hartley

    Champlain, N.Y., might be tiny but it looms large in the files of the Better Business Bureau in Buffalo.

    The quiet little town on the Quebec border is the hub of Canadian-run, cross-border mail and telemarketing scams, says David Polino, president of the bureau which covers all of New York except metropolitan New York City and Long Island.

    "We get about 20,000 complaints a year and 6,000 of those we are getting now involve Champlain 'companies'," says Polino. Furthermore, Champlain figures into 40 percent of all business-to-business complaints to the U.S. Better Business Bureau, he says.

    The Buffalo bureau, at 741 Delaware Ave. (buffalo.bbb.org), has nine branches and 43 employees.

    Polino says the Buffalo BBB has complaint files on more than 232 companies that list their home address as Champlain, a community of 1,173 residents, 582 houses and 1.45 square miles of real estate. Champlain is 40 miles south of Montreal and 20 miles north of Plattsburgh.

    "Most of the 'companies,' or we should say mail box drops, are owned by Canadians. There are no exact figures but we estimate that American companies are losing hundreds of millions of dollars through these businesses. Champlain is the hot spot of cross-border scams of the business-to-business kind," Polino said.

    Plattsburgh also is a center but there are only about 40 to 50 mail drops, he said.

    The operators run scams "like phony credit card companies or they offer advance fee loans, or business-to-business directories. People think that they are dealing with a U.S. company but they are not. The business end (of the operation) is all in Canada. They just send people into the U.S. to pick up the mail," Polino said.

    The volume of complaints in 2003 was enough to vault Canadian-run scams ahead of former leader Nigeria in terms of number and amount of money lost, Polino said.

    "So far in the 2004 calendar year, we have opened files on 49 new companies in Champlain New York. That's crazy. We know the same people are changing names with some common phone numbers and fax numbers. Whatever they are doing, they are making a ton of money," Polino said.

    There are no dollar figures to measure the extent of loss to the cross-border scammers. But the real loss probably is in the "hundreds of millions of dollars," Polino estimates. Many victims don't complain and many also don't realize they've been scammed.

    The Better Business Bureau has had its eye on Champlain for the last few years, Polino said, and has worked closely with the Federal Trade Commission, the Canadian Competition Bureau, the FBI, Royal Canadian Mounted Police, and Phone Busters, a branch of the Canadian government that monitors telemarketing fraud.

    But arrests have been few.

    "Prosecution is difficult because this kind of activity is hard to track due to its cross-border nature, the different jurisdictions and the fact that they operate on the fringe of legality in some cases, while in others are engaged in out-and-out fraud," Polino said.

    "With the differences in Canadian and U.S. laws, many of these scam companies are able to conduct operations without abiding by federal guidelines," he said.

    The Internet, which more than anything is responsible for the rising tide of fraud complaints has been both a boon and a bane, Polino said. While modern technology has opened the door to opportunistic scammers, on the other hand it also has made it easier for the those trying to protect businesses and consumers to get their warnings out.

    "That's one of the best ways we can combat fraud," Polino said. "The more we get the word out, the more alerts we have -- those are the best ways we have of educating business and consumers so that they don't go for these kinds of things."

    Polino says the chief reason for Champlain being a focal point of cross-border scam schemes is its location close to Montreal, which he suspects is the base for most of the originators of the illegal or marginally legal activity that he receives complaints about.

    Buffalo, like Champlain, is a border community, but its proximity has not lent itself to a similar volume of fraudulent activity, Polino said.

    "There isn't anything close to what we saw in the mid-1980s when Buffalo, Houston and Las Vegas were involved in a huge amount of sweepstakes telemarketing fraud," he said. "At that time, the FBI even used our office as part of a sting operation.

    "But even then, the numbers (of complaints) were not even close to what we're getting today about Champlain," he said.

    "I sent an alert out to the 120 Better Business Bureaus and alerted our members about Champlain. We told them basically to look very carefully at any bill with a Champlain return address because it is almost guaranteed to be fraudulent."
    ..."
  • 0
    Muffy
    My mother received a call from 866-493-6921 telling her they could save her 80% on her prescriptions.  Unfortunately, being elderly, she gave them her checking account number when they said they needed it for identification purposes.  They specifically told her they weren't asking for her social security number (like that makes it OK).  Fortunately, the same day we talked to her credit union who advised her to close that account and open another one.  It made a HUGE inconvenience but hopefully will stop the problem. NEVER GIVE OUT PRIVATE INFORMATION TO PEOPLE WHO CALL YOU!!!
  • 0
    Doesnt Matter
    Here is more information obout US med.

    Ramon Caracas
    2030 Jeanne-Mance
    Apt #3
    Montreal QC H2X2J5
    514-848-0326

    2015 Drummond
    Suite 350
    Montreal QC H3G1W7
    514-842-6851 Phone
    514-842-8806 Fax

    Quebec Drivers License C6227-080580-02
  • 0
    Jean C. Gilbert
    I called them again on November 27, 2009 and told her about the letter I sent to them requesting a refund.  She said she would check into it and call my back in a half hour.  If I don't hear from them today I have a letter to be mailed to the Connecticut's Attorney General's Office.
  • 0
    tj
    Dispute all fraudulent charges through your bank.  They can reverse unauthorized charges due to fraud if you dispute promptly.
  • 0
    SonInLaw
    My mother in law was called from this number ( 866-493-6921 8664936921), and they retrieved her checking account number from her, telling her that they needed to verify it for their records.
    This is a scam number and now we have to cancel her checking account.

    People, call all of your elderly family and friends to inform them to NEVER provide any information to solicitors. Hang up and immediately call the bank FROM A NUMBER THAT YOU HAVE IN YOUR RECORDS, not a number that they give you.
  • 0
    Glenda
    Debra; I was scamed for $388.00 in nov.09 from a company called ADI-MED.The money was taken from my sister's account,she passed away in jan.09.I have had to pay this amount. ADI-MED has told me 5 times the refund check is in the mail no check after 2 months. I have talked to bob and angilo also. The bank has not been any help,Going to contact FTC next.  Glenda
  • 0
    tj
    Caught providing their number fraudulently claiming it is the number for Medicare.

    https://whocallsme.com/Phone-Number.aspx/8664936921
    "number was given to me as a customer service number for medicare"
  • 0
    tj
    Similar reports of telemarketing fraud.

    https://800notes.com/Phone.aspx/1-866-493-6921

    "Virginia
    5 Jan 2010
    Caller said he was from a District Office of Medicare and wanted to verify my checking account number."

    "Callie
    12 Mar 2010
    This is my mother and she received a call supposedly from Medicare regarding a Medicare discount card."

    "Elouise
    8 Apr 2010
    These people called my Mother between 12:00 & 1:00 P.M. on the 4/7/10. They said something about needing more insurance. She told them she did't need any more coverage. They called her a liar and got her upset and she give them her banking information. "
  • 0
    sucker
    they-Your Benifits-talked my handicaped wife into some kind of ins. that she thought was cheap. they took 449  dollars out of our bank. the next day i canceled the policy and was told a refund would be in our bank in21 working days.that was july 21  today is oct 12 2010  still no refund. the money was actualy taken out of our bank by altcharga.com  they should be helping to resolve this matter,but they just say the same thing everytime i call them . so they must be in on this scam with them -sc be aware
  • 0
    tj
    They are a scam.

    They use empty promises to delay you past the 60 day FRB Reg. E dispute window during which you could have disputed unauthorized or fraudulent charges and your bank would have just reversed the charge and yanked it back from them.

    In the future, immediately dispute fraudulent charges through your bank, and close the account or block the card number to prevent additional charges.  In fact, you better do that now on this account, or they will take more money.

    You cannot trust someone you already know is a liar and a thief.

    With this scam, there are a number of reports that the "payment processors" whose names show up on statements appear to be partners in the scam, acting to block attempts to dispute.  

    Again, ALWAYS dispute through your bank, close your account or block your card number, and follow up with a written dispute or fraud affidavit.
  • 0
    kimberly rose
    so i also googled address 1176 a main street, champlain NY 12919. they had taken money out of my grandfathers acct. leaving him .77. so i called the number 18663042401. they called themselves Sur Benefits. Well a trevor answered and really didnt put up a fight. i told him to cancel this account and return the money they took out. all he said was have the bank credit the account and he wont fight it on his end??? WTF!!! Well while doing more investigation this is a big time racket. I looked deeper into my grandfather account from past months and the same amount has been taken out but by a different company.  i think they are passing his name, number and acct around. another name that came up was patient assistant plus. 18669606288 and talked to a john moore, then another name is prefered health benefits, 18887720189 and talked to an ashley #5971 employee number. i dont know how to really fight this but i will be the biggest headache they ever had!!! oh wait my mom also found med benefits. 18005870332. 15625084886...that number has no company name but took money out of his acct also. this is the last straw. they are preying on the elderly. i have closed all accts so hopefully this is a start.
  • 0
    tj
    This is "remotely created check" (RCC) fraud.

    FTC recently settled with a payment processor, Landmark Clearing, caught aiding and abetting these schemes.

    https://complaintwire.org/Complaint.aspx/PLhoHHSPzQCJOgjN4GUuQQ

    Immediately dispute fraudulent charges directly with your bank, and close the account to block additional fraud.  Follow up with a fraud affidavit.

    File fraud complaints with FTC and OCC (Office of the Comptroller of the Currency).

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