Bad Signal Tower: #1PL33XC461 Route 206, Tabernacle, NJ 08088

ComplaintsCellphone ProvidersVirgin Mobile~Verizon~Sprint~Etc...

Complaint

0
Christie~Concerned Lady
Country: United States
BAD SIGNAL TOWER ~ #1PL33XC461..Route 206, Tabernacle, NJ 08088
___________________________________________________________________________
TOWER SIGNAL FACTS:
Mid November 2014 ~  Tower signal caused cell phone bars to drop in half…
~   My cell phone bars dropped from 4 to 2 bars!
January 17, 2015 ~ (approx 7-8pm) Tower signal caused cell phone bars to drop in half again!
~   My cell phone bars dropped from 2 to 0 bars!
~
NOTES:
~  When you drive outside the signal tower range your signal bars shoot to full strength!
~  Return in to the signal tower range your signal bars immediately drop to 0 or maybe 2 for other cell phone users…
~  All carriers bouncing off this tower are having severe signal issues!  (Virgin Mobile, Sprint, Verizon, T-Mobile and other carriers under their mother carriers!)
~  Cell phone acts defective!
~  Computers and laptops have connection, running and signal issues!
~  The tower builder has been called and I was told to call Sprint!
~
REPAIR TICKETS:
~  Repair tickets filed with Verizon, Sprint, Virgin Mobile 20+ times from mid November to May 2015!
~
FTC & FCC COMPLAINTS FILED:
1/08/2015 ~ FTC complaint filed
1/12/2015 ~ FCC complaint filed
1/13/2015 ~ FCC complaint filed
1/22/2015 ~ FTC complaint filed … Virgin Mobile did credit me a half month…
~
CARRIER NOTES:
~  Verizon lied to the FCC stating they resolved the issue… WRONG!
~  Verizon has never given a credit to my friend, the home owner!
~  Virgin Mobile has been giving me credits monthly accept for the 1st 10 days in November of 2014 and the month of March 2015!
~  I have talked to the executive office reps of Verizon, Virgin Mobile and Sprint!
~  All the techs and engineers say all is fine, even though I tell them the tower is throwing false “good” signal readings!
~  May 26, 2015 Sprint Engineering group. They tell me that the Sprint system is operating fine…
~
ATTORNEY GENERAL’S:  NJ CONSUMER AFFAIR’S:
~  6/9/2015  ~  Rep said we can’t help and I do not know where to tell you to go…
~
CONSUMER FRAUD:
~  YES this is Consumer Fraud!
~  Statute ... Consumer Fraud Act C.56:8-1
*   EVERYONE is paying good money for a bad tower/faulty signal!
~
This is issue is happening across the US!   I know its in Florida!
~
http://powerfulsignal.com/cell-signal-strength.aspx
dB Signal - A Basic Guide
·                    -50 to -60 (very strong, near a cell tower)
·                         -60 to -70 (extremely good, rare)
·                         -80 to -85 (normal downtown)
·                         -90 to -95 (getting on the weak side)
·                         -95 to -98 (weak, dropping calls)
·                         -98 to -100 (bad, hard to stay connected)
·                         -100+ (basically no usable signal)
NOTE:
~  All the MiFi Jet Pak dBms were 0 to -118!   House is 1 mile from signal tower!
~  The MiFi tower signals ranged from 0 to 58% only!
~  Every time I called the carriers and asked what the signal strength was they said good, no problems… Twice they told me 98% the MiFi showed 56% and -118 dBms…
~  I have many notes and tower signal & dBms that have been sent to the Sprint engineers and FTC and FCC several times!
~
RESOLUTION ON SIGNAL TOWER REPAIRS:
~  Who do I contact now for help in getting this bad tower fixed?
(Everyone is passing the buck, looking the other way, telling me to file repairs again with carriers)
~
Seeking advice, sites, etc… in getting this issue resolved and repaired!
~
Thank you in advance,
Christie
Email:  concerned.lady@mail.com

Post a new comment