Complaint

0
suganya
Country: India
I have been "charged with Rs. 5/- for 5 days"for "Gyan Pack" whereas I have neither subscribed nor am I desirous for such  things.My number  '9597648182'  I did unsubscribe AirtelGyan Pack services I got a reply saying “your request could not be processed".kindly disactive this subscription from my mobile and
do not subscribe any other subscription for future.

Comments

  • 0
    airtel
    Dear Suganya,

    This is to inform you that your concern listed on 17 Oct. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  • 0
    airtel
    Dear Suganya,

    We would like to inform you that your concern listed 17 Oct. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    nandu
    i did'nt subscribe airtel gyan pack but it is activated and when iam recharged my number the airtel gyan takes 5 rs and kindly plz unsubscribe the airtel gyan pack my no: is 8129342069...plzzzzzzz..............
  • 0
    Dr. Bhargavi Chatterjea Bhattacharyya
    I suddenly received an airtel alert stating that Airtel Gyan service is active on my airtel and I am being charged Rs 1 per day. I never subscribed to this alert and will appreciate if the above service is unsubscribed. I have never expressed any desire to activate such services, kindly do not do such things again without my prior permission. Mobile Number: 9831728197. Date 15th January 2012.
  • 0
    SAJI
    On My No:9665216047 I have been charged Rs1 per day for the last 8day's what reason? Twice I try to contact your customer service. Both the time the server was slow. 2nd time the person attended the call asked me to send STOP to 121, and I will receive a sms from airtel, I received a sms from 1210.These following services are active on your mobile 1:Airtel Gyan Pack.
    What is this Pack? How it got activated to my no?  Kindly get back to me at the earliest.
  • 0
    Mahesh
    My dad did not activate this stupid gyaan pack, it got activated by itself or is Airtel is getting greedy now a days?!! And when I tried to call the customer care it drags us for a long listening instead of giving us a option directing to customer care executive. Finally I checked on Internet and unsubscribed it.
    In my family of 4 all of us are using Aitel for more that 8 years (with 2 postpaid connections) if this kind of incident repeats I will definitely use portability option to all 4 numbers. It is sad to see Airtel doing this to customers :(
  • 0
    uday
    Hi,
    I have not subscribed to Gyan service but it got activated by itself.
    And i came to know that 1Rs/day will be deduct.
    Kindly unsubscribe this service to my number.
    My number:9867925753
  • 0
    Sasidharan
    I have been charged Rs 4.00 for four days for Gyan pack. Whether I have neither Subscribed nor am I desirous for such things. In my Mobile No 7708164918 I did Unsubscribe Airtel Gyan pack services. But I got reply saying your request could not be processed. So kindly Disactivate it and please do not subscribe any other Subscription in future.
  • 0
    abhay
    I have been a big victim of airtel last month they started hello runes on my number which i had not subscribed,after that cric pack and lifepack were activated on my number.If that was not enough ,yesterday thwy started Airtel pack on my number and charged rs 90.I am. aregular customee of airtel, but now I think the timehas come to change .
    Regards
    Abhay
    8527322272
  • 0
    Shailo
    I didnt subscribe airtel gyan pack but it is activated pls unsuscribe airtel gyan pack pls......
  • 0
    Suma
    I have not subscribed to Gyan service or to Cricket Pack but it got activated by itself.
    And amount is being deducted for the services.
    Please unsubscribe following services for my number.
    1.Cricket Pack
    2.Airtel Gyan Pack

    My cell number:8197670397

    I tried doing it by sending STOP to 121 and the reply I got was:
    Kindly note,your airtel mobile is currently not registered with DND for the indicated preference.Hence we are unable to de-register you from this option.

    Please do the needful.
  • 0
    peter jefferies
    i have also recieved airtel gyan without requesting it. i will change to another service provider if my money is not refunded.
  • 0
    ranjith
    I suddenly received an airtel alert stating that Airtel Gyan service is active on my airtel and I am being charged Rs 1 per day. I never subscribed to this alert and will appreciate if the above service is unsubscribed. I have never expressed any desire to activate such services, kindly do not do such things again without my prior permission.  Mobile Number:9980702702
    please resolve this issue asap ...thank you
  • 0
    9567609058
    I suddenly received an airtel alert stating that Airtel Gyan service is active on my airtel and I am being charged Rs 1 per day. I never subscribed to this alert and will appreciate if the above service is unsubscribed. I have never expressed any desire to activate such services, kindly do not do such things again without my prior permission
  • 0
    Bala Nair
    I suddenly received an airtel alert stating that Airtel Gyan service is active on my airtel and I am being charged Rs 1 per day. I never subscribed to this alert and will appreciate if the above service is unsubscribed. I have never expressed any desire to activate such services, kindly do not do such things again without my prior permission, Pleae deactivate this service Phone 9567609058
  • 0
    Dr.raju
    Bad stupid How A reputed service like airtel encourage such things. I never subscribed for this gnan pack, But I receive message that Gnan is active. So deactivate this stupid gnan or I will change my network.  7708393748.
  • 0
    lawrence serrao
    hi my number is 9591919713
    in my mobile also this useless airtel gyan is started ...i dont  how... please unsubscribe this service however...
    i dont know why  did   air tel activated this.....
    please deactivate ...
  • 0
    Mahavir Singh
    I have been "charged with Rs. 25/- for 7 days"for "Airtel Internet Pack" whereas I have neither subscribed nor am I desirous for such  things.My number  '9810552191 and 9958739298  .kindly disactive this subscription from my both mobile. kindly do not do such things again without my prior permission for future.
    Date 03rd January 2013.
  • 0
    saifun nahaer
    আমার মোবাইল নম্বর 01685806081 হতে 1দিন পর পর 7/- কাটা যাচ্ছে। কি ভাবে আমি বন্ধ করবো। কিছু দিন পূর্বে ফেসবুক খোলা হয়েছিল।

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